Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-collision-repair-warranty.collision-talk.com (hereafter referred to as “Tesla Collision Repair Warranty,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including our website, mobile applications, services, and products offered through https://tesla-collision-repair-warranty.collision-talk.com. It is important to emphasize that this policy does not cover third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy describes how we handle your personal data when:

  • You use our applications and services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You engage with our communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to provide and improve our services, which includes:

  • Account Information: Details required to set up and manage your user account.
  • Payment Information: Data needed for processing transactions, including cardholder name, payment method, and billing address.
  • Financial Information: Your financial records may be stored for accounting and auditing purposes.
  • Purchase Information: Details of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique device identifiers to enhance user experience and analytics.
  • Location Data: Information about your geographic location when you interact with our services.
  • Feedback: Your comments, reviews, and suggestions to improve our products and services.
  • Social Media Information: Details from your social media profiles when you choose to connect them to our services.
  • Product Information: Data related to the products or services you have shown interest in or purchased.

We obtain this data through direct user input, interactions with our systems, and automated technologies. Additionally, third parties may share personal data with us for specific purposes, always subject to their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and improve analytics. Cookies are categorized as Strictly Necessary, Preferences, and Analytics, each serving distinct functions:

  • Strictly Necessary: These ensure the basic functionality of our website, such as enabling secure log-in.
  • Preferences: They remember user preferences for a personalized experience.
  • Analytics: Used to gather statistical data about your interactions with our site.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this Privacy Policy or required by law. Once these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

We implement robust organizational safeguards and security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and the engagement of secure third-party processors.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal data from them.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or right to be forgotten.
  • Restriction or object to the processing of your data.
  • Right to data portability.
  • Right to withdraw consent at any time.
  • Right to non-discrimination for exercising privacy rights.

To exercise these rights, please contact our privacy team via the channels provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions about your data, please contact us:

  • Email: [email protected]
  • Postal Mail: Tesla Collision Repair Warranty Privacy Team, [Address]